Managing Malaysia’s water utilities with GIS


Managing Malaysia’s water utilities with GIS

Pengurusan Aset Air Berhad (PAAB) has adopted Esri’s Geographic Information System (GIS) technology to assist with its water asset management.

PAAB is a wholly-owned entity under the Ministry of Finance Incorporated. It forms part of the Federal Government’s efforts to restructure the water services industry in the country to achieve better service efficiency and quality.

The agency identified a critical need to centrally record each water asset’s information and condition to ensure the effective management of costs, revenue and resources.

Early efforts to create a centralised repository of water assets however, proved problematic. PAAB found the varied range of GIS spatial data models – derived from different sources and states – to be an inhibitor to effective data sharing.

As a consequence, PAAB was challenged to deal with inconsistencies in data feature types, accuracy and completeness. 

The Esri water data model was used by PAAB during a preliminary gap analysis to obtain accuracy in the data.

The results of the analysis showed key components from the state’s GIS data were missing. This prompted PAAB to define data conformity according to its data schema, data features and attributes, relationships, and functional capabilities.

Developing a platform for collaboration

After standardising the water distribution model, PAAB turned its focus to addressing the problems posed by its growing number of assets and participating parties.

To do this, PAAB worked with Esri Malaysia to develop a web dashboard application that provides a high-level view into the organisation’s operations and asset handling.

The web dashboard, which leverages the ArcGIS platform, enables PAAB’s participating parties to easily access detailed information on the country’s water assets.

An operator wanting to see data about water reservoirs can use the dashboard to quickly see: a spatially-referenced inventory about each reservoir; the year it was built; top and bottom water levels; structure material; and, other relevant information needed for future planning and analysis regarding to water supply system.

The web dashboard also allows users to:

  1. Retrieve status and condition rating information of each asset
  2. Review and undertake an analysis of critical assets
  3. Generate reports on assets based on a selection criteria
  4. Present information to decision-makers as high quality maps

PAAB’s use of the ArcGIS platform is expected to reap a substantial return on investment based on the following achievements:

  1. Cost and time savings derived from taking away duplicated and redundant business processes
  2. Significant efficiency gains through improved access to information
  3. Business insight driven planning and decision-making
  4. Improved asset management practises
  5. Enhanced communication and collaboration

PAAB’s decision to adopt Esri’s world-leading GIS technology platform has placed the nation’s RM 4.5 billion* water sector on the path to a healthier, more sustainable future.

*OECD Survey 2014


Managing Malaysia’s water utilities with GIS Managing Malaysia’s water utilities with GIS