Check out the latest job vacancies at Esri Malaysia: The nation’s geospatial industry leader.
Positions available
We are currently seeking suitable candidates in the following areas.
- Channel Account Manager
About the role:
Join a highly skilled group of sales professionals and solution engineers and collaborate with existing users to identify innovative new ways of using ArcGIS technology — and help new users discover the value mapping, location, and GIS can bring to their organisation. We’re looking for a customer-oriented, collaborative team player who enjoys developing and implementing strategies to address the challenges faced by Malaysian businesses. By working with Esri Malaysia clients to leverage location services and geoanalytics, the Channel Account Manager helps organisations uncover hidden patterns and tap into actionable insights to solve their complex business problems.
About you:
- Minimum 5 years of IT or SI management experience. Experience in solution sales and government SI management will be an added advantage.
- Outstanding track record in IT sales.
- Outstanding communication, interpersonal and presentation skills
- Positive attitude, proactive, results driven, and able to work independently.
- Willing and able to learn new skills related to partner management and solution sales.
- Ability to build and gain customer trust.
- Excellent communication skills, both written and oral in English and Bahasa Malaysia.
- Enterprise Assistant Sales Manager
About the role:
Join a highly skilled group of sales professionals and solution engineers and collaborate with existing users to identify innovative new ways of using ArcGIS technology — help new users discover the value mapping, location, and GIS can bring to their organisation. We’re looking for a customer-oriented, collaborative team player who enjoys developing and implementing strategies to address the challenges faced by Malaysian businesses. By working with Esri Malaysia’s clients to leverage location services and geoanalytics, the Enterprise Assistant Sales Manager helps organisations uncover hidden patterns and tap into actionable insights to solve their complex business problems.
About you:
- Minimum 8 years of proven track record in enterprise solution sales, and minimum 3 years of people management experience.
- Experience working with public sector or GLC customers.
- Experience in managing resellers is an added advantage.
- Proactive and results driven. Able to work independently, lead and groom a sales team.
- Ability to manage enterprise sales cycle and key account management.
- Ability to build and gain customer trust.
- Excellent communication skills, both written and oral in English and Bahasa Malaysia.
- Able to travel out of Klang Valley but within Malaysia on regular basis.
- GIS Specialist - Geodata
About the role:
This role is a unique opportunity to participate and support Malaysia-based organisations in solving business challenges by leveraging geospatial insights. Through providing technical support, contributing to project implementation, offering training and leveraging ArcGIS software to develop applications, the image analysis GIS Specialist contributes to the success and profitability of project outcomes while ensuring client satisfaction.
About you:
- At least 5 years of experience working in Geodata design, RDBMS management & ETL.
- Degree in Geographical Information System/Geomatic or a related discipline.
- Strong knowledge in 3 or more of the following:
- Extract, Transform & Load such as FME and Data Interoperability.
- Familiar with data standards such as MS1759.
- Geographic Data File (GDF) standard.
- SQL Server & Oracle RDBMS.
- Table-to-table or Database-to-Database integrations
- Knowledge in routing or navigation will be an added advantage.
- Able to work well within a team and independently.
- Able to work well under pressure while maintaining quality.
- Possess good communication skills.
- Possess good learning attitude and keen to take on technical challenges.
- Customer Success Manager
About the role
With a collaborative, passionate and client‐centric mindset, the person that takes on this challenge, will partner with our clients to drive impactful outcomes from their investment in GIS or Geographic Information Systems technology.
By understanding their business and required outcomes, as CSM (Customer Success Manager) for Esri Malaysia, you will lead, energise and drive teams across Esri Malaysia to deliver values for our clients.
CSM will ensure the smooth and effective adoption of their GIS technology – ultimately leading to contract growth and renewal.
Responsibilities:
- Developing strategic and tactical plans to elevate awareness, adoption and expansion of Esri technology and solutions
- Identifying and influencing key decision‐makers at all levels across the designated client portfolio
- Building relationships with key personnel to generate and develop ideas
- Coordinating the efforts of Esri Malaysia’s cross‐functional teams that provide appropriate solutions to the clients
- Contribute to the further development of Esri Malaysia’s client success program and to facilitate the adoption of client centric thinking within the office, team and the wider company
- Overall responsibility for the client experience with assigned clients – demonstrated by an improvement in the client health throughout the entire client journey
- Responsible for operationalising our client success program through an engagement model which consists of four distinct client life cycle objectives: Land; Adopt; Expand and Renew
About you
- 5 years’ experience as a technical account manager or senior business analyst consultant
- A bachelor’s degree in associated business disciplines (Computer Science, Information Technology, Geography, Geospatial Science, Remote Sensing and/or Surveying)
- Proven ability to develop and secure relationships at all levels within a large client organisation
- Experience in relationship building that supports adoption, drives value and leads to increased revenue opportunities within new and existing clients
- Strong sales cycle knowledge and experience, particularly technology software and solution sales
- Proven ability to translate wider industry trends and understanding of specific industry domains
- Success in playing a leading role within an account team framework, including sector and account strategizing and planning using standard sales frameworks
- Proven ability to influence and lead cross‐functional teams in client pursuits
- Effective proposal writing and bid management experience
- Flexibility to work outside of standard hours, with the ability to travel, as required
- Working rights ‐ You must hold current permanent and full‐time working rights in Malaysia
- GIS Consultant
About the role:
Are you motivated and enjoy using GIS to solve complex challenges?
Do you have experience delivering solutions with strong, positive outcomes?
Join Malaysia’s largest pool of geospatial solution experts and be part of a highly skilled, diverse team working with the latest Esri technology to solve complex real-world challenges across a wide range of industries including transportation, public safety, government, utilities, insurance, environment, and retail.
About you:
- 5-7 years’ relevant work experience
- At least 3 years’ experience in GIS project implementation
- A degree in GIS/Computer Science/Information Technology/Software Engineering or a related discipline.
- Strong knowledge of three (3) or more of the following:
- ArcGIS Desktop/Pro
- ArcGIS Server / ArcGIS Enterprise or Web GIS
- SQL / Oracle / PostgreSQL Database management
- FME or Data Interoperability
- General IT/Network knowledge
- Windows Server / Linux OS
- Experience in software development is an advantage
- Knowledge in scripting such as Python is an added advantage
- Esri Certified professional is an advantage
- Strong problem solving and creative skills and the ability to exercise sound judgement and make decisions based on accurate and timely analysis
- Excellent written and spoken English skills
- Industry Consultant
About the role
As an expert on industry market trends, potential and landscape, the Industry Consultant works closely with the sales development teams, leading product/packaging development and delivering solution frameworks and pre-sales customer engagement.
This role focuses on delivering high-quality, scalable applications to support clients’ daily operations by leveraging a strong understanding of industry workflows (i.e., production cycle, supply chain, roles, and responsibilities), key industry stakeholders and the competition landscape.
As a proactive advocate of client requirements within Esri Malaysia, the Industry Consultant also acts as an advisor on geospatial technology applications — helping clients meet business goals with solutions for advanced activities, workflows, applications, and platforms.
Responsibilities
- Advise clients on relevant industry geospatial strategies
- Develop strategic industry-based plans
- Conduct industry product, solution and custom demonstration using Esri technologies and relevant partner’s solutions
- Pursue additional business development opportunities within client firms
- Collaborate with sales teams to ensure opportunities are effectively covered and advanced
- Provide technology updates to customers and the Esri Malaysia partner network
- Participate in Esri Malaysia events and conferences
- Support and undertake any other tasks as required
About you
- Degree in Computer Science/Information Technology/Software Engineering/GIS or a related discipline
- Minimum 3 years working experience in utilities (water, electric, telecommunication or gas), national security or oil & gas industries
- Proven experience in application of GIS concepts and technologies is preferred
- Analytical with strong problem-solving skills and a proven ability to diagnose business problems
- Strong interpersonal and communications skills, both verbal and written in Malay and English
- Effective presentation and relationship building skills
- Experience in supporting tender bid processes
- Senior Enterprise Account Manager
About the role:
Join a highly skilled group of sales professionals and solution engineers and collaborate with existing users to identify new, innovative ways of using ArcGIS technology — and help new users discover the value mapping, location, and GIS can bring to their organisation.
We’re looking for a customer-oriented, collaborative team player who enjoys developing and implementing strategies to address the challenges faced by Malaysian businesses.
By working with Esri Malaysia clients to leverage location services and geoanalytics, the Senior Enterprise Account Manager helps organisations uncover hidden patterns and tap into actionable insights to solve their complex business problems.
Help our customers see what others can’t!
About you:We’re looking for a proactive team player — who can also work independently — with:
- 5 to 10 years’ experience in enterprise solution sales
- A proven ability to plan, generate, qualify and close business opportunities
- Ability to manage sales pipeline with multiple accounts and understand channel sales process
- Ability to build and gain customer engagement/trust
- Familiar with enterprise account sales process/cycle
- Excellent communication skills, in both written and oral English and Bahasa Malaysia
- Demonstrated ability in proposal writing and responding to tenders
- Technology Consultant
About the role
Working with client stakeholders, the technology consultant determines how GIS technology can help achieve operational goals, activities, workflows and business needs.The Technology Consultant proactively scopes technical solutions required to address business requirements, assesses client needs, and recommends solutions to deliver optimised value.
As an expert Esri software products and complementary solutions offered, the consultant works closely with respective industry specialists to assist in Esri product enablement — providing regular updates to clients, partners as well as Esri Malaysia staff to advance their product knowledge, technical acumen and technical sales skills.
About you- Degree in Computer Science/Information Technology/Software Engineering or a related discipline
- 1-3 years’ experience in technical implementations or relevant pre-sales activities with a proven track record in the application of GIS concepts and technologies
- Strong interpersonal and communications skills, both oral and written in Malay and English
- Working knowledge of:
- ArcGIS and general IT system design/infrastructure — including enterprise GIS
- RDBMS such as Ms SQL Server, Oracle, PostgreSQL
- Virtualisation and cloud deployment concepts
- Web technologies
- Esri/IT Certification
