The Mobile Worker user type enables field technicians, maintenance supervisors and volunteers to collect data in real-time and complete tasks and operations in the field.
As of June 2024, the Mobile Worker user type includes the capabilities of the Viewer and Contributor user types as well as additional features as outlined in the table below. Determine if this is the right user type for you first, then follow the steps here to activate it for your organisation.
| Before June 2024: Mobile Worker | After June 2024: Mobile Worker |
|---|---|
| Edit existing data and add new data | Access specialised apps for data collection, surveys and inspections on the go |
| Use field apps for real-time data collection, tasking and operations | Navigate routes online and offline for employee safety and operational efficiency |
| View team's private maps and apps | Receive work assignments, driving directions and location sharing |
| Share data updates to keep records accurate | |
| Inclusions: Please refer to the full list here |
Included and add-on apps
The apps listed below are a sample of those included with the Mobile Worker user type. For a full list, please refer to the inclusion matrix.
| ArcGIS Dashboards | ArcGIS Earth |
| ArcGIS Experience Builder | ArcGIS Field Maps |
| ArcGIS Flight (Site Scan for ArcGIS) | ArcGIS GeoBIM |
| ArcGIS Hub Basic* | Enterprise sites** |
*Included with ArcGIS Online only / **Included with ArcGIS Enterprise only
Additional apps included with ArcGIS Online and ArcGIS Enterprise for this user type include ArcGIS Living Atlas of the World, ArcGIS Maps SDKs for Native Apps (Basic) and Location Sharing user type extension.
Additional apps with ArcGIS Enterprise extensions include ArcGIS Knowledge Studio and ArcGIS Mission Responder.
Compare user types
| Viewer | Contributor | Mobile Worker | |
|---|---|---|---|
| Monitor dashboards | ✓ | ✓ | ✓ |
| Securely view maps, apps and content | ✓ | ✓ | ✓ |
| Leverage Microsoft and Autodesk integrations | ✓ | ✓ | |
| Explore and collaborate | ✓ | ✓ | |
| Mark up and annotate data | ✓ | ✓ | |
| Review and apply simple edits | ✓ | ✓ | |
| Share location | ✓ | ||
| Navigate routes online and offline | ✓ | ||
| Receive work assignments | ✓ | ||
| Collect and update data | ✓ | ||
| ArcGIS Online credits | 0 | 250 | 250 |
| Available with ArcGIS Enterprise extensions | |||
| View knowledge graphs | ✓ | ✓ | ✓ |
| Participate in field missions | ✓ | ✓ |