From troubleshooting to leading a team: A story of career growth and leadership
Raja didn’t set out to become a leader—she set out to help people. That simple motivation has shaped her career defined by growth, resilience, and impact.
Starting as a Junior Support Analyst, Raja quickly made her mark with a sharp problem-solving mindset and a deep commitment to client success. Her ability to turn technical challenges into opportunities for learning and improvement laid the foundation for an inspiring leadership journey.
Today, Raja leads a team of eight as Technical Support Manager, guiding them through complex geospatial challenges and delivering solutions that empower clients to make smarter, faster decisions using GIS technology.
Leading with purpose
At the heart of her leadership journey is a shared value of striving together for excellence, progress, and impact. Her team supports clients in critical decision-making, strengthens communities, and delivers location-based insights that drive real-world outcomes.
Excellence means aiming high, improving ourselves, our work, and our systems so we grow together and make a positive impact on others.
Her motivation comes from seeing the tangible difference her team makes—optimising operations, solving pressing challenges, and contributing to a more sustainable future through geospatial solutions.
A culture of support, growth, and balance
At Esri Malaysia, Raja found more than just a workplace—she found a culture that values integrity, collaboration, and personal growth.
She spearheaded the One Esri collaboration project, bringing together teams from Singapore and Bangladesh, while partnering closely with colleagues in Australia and Indonesia.
These cross-border initiatives have accelerated innovation, strengthened knowledge-sharing, and reinforced a collective commitment to delivering meaningful outcomes through GIS.
And that’s the environment she thrives in – one where people push boundaries, support one another, and celebrate shared success.
The company values work-life balance, which helps me do well both at work and in my personal life.”
Her story is a powerful example of how purpose-driven leadership, supported by a strong team culture, can create lasting impact—for clients, communities, and the next generation of GIS professionals.
Are you passionate about technology and creating real-world impact?